Terms and Conditions

1. Introduction

The Certified Pros Association (“we,” “us,” or “our”) provides certification services, a professional directory, and related resources for home service professionals and consumers. These terms apply to all users, including visitors, certified professionals, and clients.

2. Use of Services

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Use the site in any way that violates applicable laws or regulations
• Impersonate any person or entity
• Interfere with or disrupt the site or servers
• Attempt to gain unauthorized access to any part of the site

We reserve the right to terminate or suspend access to our services for any violation of these terms.

3. Certification Process

Our certification is independent and based on objective criteria, including license verification, insurance confirmation, and review of past work. Certification does not guarantee performance and is subject to ongoing review. We may revoke certification at any time for non-compliance.

Certified professionals agree to uphold our code of conduct and provide accurate information. Clients using our directory acknowledge that we do not employ or control the professionals listed.

4. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account. You must notify us immediately of any unauthorized use.

5. Intellectual Property

All content on our site, including text, graphics, logos, and software, is our property or licensed to us and protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

6. Disclaimer of Warranties

Our services are provided “as is” without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, or reliability of any information on our site or the performance of certified professionals.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of our services or violation of these terms.

9. Changes to Terms

We may update these terms at any time. Changes will be posted on this page with the updated date. Your continued use of our services constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict of law principles.

11. Contact Us

If you have questions about these terms, contact us at info@certifiedpros.org or (718) 800-1234.