Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide, such as:

• Name, email address, phone number, and other contact details when you register, submit forms, or contact us
• Business information for certification applications, including licenses and insurance details
• Usage data, such as IP address, browser type, and pages visited, collected automatically through cookies and similar technologies
• Information from third parties, such as social media integrations or analytics providers

We do not collect sensitive personal information unless necessary for our services and with your explicit consent.

2. How We Use Your Information

We use the collected information to:

• Provide and improve our certification services and directory
• Process applications, verify credentials, and maintain certifications
• Communicate with you about our services, updates, and promotions
• Analyze site usage and trends to enhance user experience
• Comply with legal obligations and protect our rights

We may use anonymized data for research and statistical purposes.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers who assist with our operations (e.g., hosting, analytics)
• Certified professionals when you request services through our directory
• Legal authorities if required by law or to protect our rights
• Business partners in the event of a merger, acquisition, or asset sale

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling cookies may limit site functionality.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request restriction of processing or data portability

To exercise these rights, contact us at info@certifiedpros.org. We may require verification of your identity.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly.

8. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the US. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated date. Your continued use constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or our practices, contact us at info@certifiedpros.org or (718) 800-1234.