About Us – Certified Pros Association

About Certified Pros Association

We are leaders in the home services industry, committed to building transparency and trust through independent certification. Our unique model operates outside traditional affiliations to ensure neutrality and objectivity.

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Our Mission and Vision

At the Certified Pros Association, our mission is to revolutionize the home services industry by fostering unprecedented levels of transparency and trust. We envision a world where consumers can confidently hire professionals, and businesses can thrive based on merit and integrity.

Our core focus is on:

  • Establishing independent certification standards
  • Protecting consumers through rigorous vetting
  • Empowering businesses with credible recognition
  • Promoting ethical practices across the industry

By maintaining our independence from government bodies and trade groups, we ensure our processes remain unbiased and focused solely on quality and trustworthiness.

Our History and Evolution

Founded in 2015, the Certified Pros Association emerged from a recognition of the trust gap in the home services sector. Our founders, experienced industry veterans, saw the need for an independent body to verify professional standards without external influences.

Key milestones include:

  • 2016: Launched our initial certification program for plumbing and electrical services
  • 2018: Expanded to cover all major home service categories
  • 2020: Developed our online directory and client matching platform
  • 2022: Introduced ongoing education programs for certified pros
  • 2025: Reached 10,000 certified professionals across North America

Throughout our growth, we’ve remained committed to our independent model, continually refining our processes based on feedback and industry developments.

Our Core Values

Independence

We operate free from external influences to maintain objectivity in all our processes.

Transparency

All our certification criteria and decisions are open and verifiable.

Integrity

We uphold the highest ethical standards in everything we do.

Innovation

We continuously evolve to meet the changing needs of the industry.

Excellence

We promote and recognize outstanding performance in home services.

Community

We foster a supportive network for both pros and clients.

Our Team

Our dedicated team brings diverse expertise from the home services industry, consumer protection, and business development. Led by experienced professionals, we work tirelessly to maintain our standards and support our community.

While we value privacy, we’re always available to discuss how we can serve you better. Reach out to learn more about the people behind Certified Pros Association.

Get in Touch

Have questions about our association or interested in getting involved? Contact us today.

Contact Us

Or call (718) 800-1234 for immediate assistance.

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